"Polaroid photo "267 (meeting)" by Heather Champ, posted to her Flickrstream.

Wed 09.24.08 - Today was one of the worst days I have had in a very long time. To keep in short & sweet: I am on a very tight deadline for a delivering a web app and both my internet & phone went down today for a number of hours. I spent in excess of 7 hours today dealing with AT&T trying to get everything back up.

All of my neighborhood was effected by the internet outage, and my phone outage was compliments of a misunderstanding on AT&T's part about my recent trip to Helsinki. I will be having a conference call in the morning to straighten out today's 4 hours worth of phone calls to the "Customer Care" plus a trip to the local AT&T store for a new sim chip between bouts of hour plus long phone calls.

Please AT&T Wireless, don't make me regret 7 years of faithfulness to you.