Dear Nokia, Time for some real UX testing...

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Dear Nokia, Time for some real UX testing...

Two problems with Nokia's Share Online 3.0, one can't edit the title nor can one add a description before posting the photo to the web service / blog.

I was able to edit, resize, and rename the full sized photo of my great aunt Babe's bougainvillea bush from the Gallery on my Nokia N95, but once I opened Share Online it just sent the photo with the date that I sent it as the title, not the renamed photo name as the title. And then there is no description...

Ok, Nokia, no offense, but what the F*(k were you thinking to discontinue and disable Lifeblog when it was a fairly full featured mobile blogging app and replace it with a badly featured and thought out "share" app? Hello, maybe you should have put both out there and asked your customers which they preferred to use...

Hello... Helloo.... heeellllloooooo.... Are y'all awake up there in Espoo? Did you do any User Experience research with actual customers and power users rather than in house testers? Did you contact any real live mobile bloggers during the testing phase to see how we need an mobile blogging app to work with our photo / blogging flow? Heeeeeeeelllllllllooooooo.....

****

p.s. I added the text and renamed the title of this post from the web browser interface, not from the phone.

p.p.s. Listening to Motley Crue while I write cranky blog posts.

p.p.s.s. I plan on cracking open the box that I packed the N82 back up in to see if I can get the N82's working Lifeblog mobile app off of it and transfer the working Lifeblog sis to my N95 before shipping the N82 back to WOM World.

p.p.p.s.s. Next time I talk about updating one of my Nseries phones, stop me. Remind me that the Nokia Updater bricked my N80 and now has made my beloved Lifeblog inoperable. Huh... not trusting the transmissions from the mothership... huh...

******

The March Madness 2008 Moblogging Saga (i.e. Lifeblog vs. Nokia Share Online):

1. The Big Switch Over, or Back to My Nokia N95
2. 03/22/2008
3. Dear Nokia, Time for some real UX testing...
4. How to Post to a Movable Type 4 Blog from Nokia Share Online 3.0
5. Scruffy's Clover Crown
6. Belle Running>

******

by Ms. Jen Moblogs on Sun March 23, 2008 12:11 AM | Permalink | Comments (2) | moleskine to mobile , photos + text from the road , writing + blogs

Tags ::

blogging

description

mobile

moblogging

Nokia

photography

testing

title

User Experience

2 Comments

On March 23, 2008 9:54 AM, Al Pavangkanan

said:

Hi Jen,

Have you installed N-series PC Suite? For some strange reason, Nokia Photos has taken over Lifeblog integration.

If I have a picture in the gallery open, I press the green call button. A menu pops up and I select "Post to Web" Then I select either Ovi or flickr.

From there, I can edit the title, description, privacy and add tags. If Location Tagger was running, it would show me the geotags.

On March 23, 2008 9:47 PM, Black Phoebe :: Ms. Jen

said:

Hi Dr. Tran (aka Al),

Do you mean on the phone or on my non-PC macbook? On the N95, I have never had to have any other software installed for Lifeblog to work (up until the most recent update). As for my MacBook, well, Nokia gives very little love to the non-Bill-Gates-whores out there... A bit of love to Macs and none for Linux folk (I have 2 Macs & 1 Linux machine, NO PCs in this house...)...

If you mean that I should install the PC suite on the N95, that is regressive to add a second piece of software to be downloaded to make the first piece of pre-installed software work and have no notice / documentation that a second step is needed.

Once again, what are they smoking up there in Finland?

smiles, jen ;o)

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